Security & data
Your data is yours. Plainly, without jargon.
What we store, where, and how we protect it. If anything is unclear - write to us.
Where data is storedIn European Union data centers. Data does not leave the EU, except SMS and push notifications to phones, which are sent through the carrier's and the phone platform's services.
Encryption in transitAll connections between browser, app and server are encrypted (HTTPS). Passwords are never stored in plain text.
Full organization isolationEach workspace's data is separated. Staff of one organization can't see another's data.
Roles and permissionsTechnician, manager, admin, director - each sees only what they need. Deactivating a user takes effect instantly.
BackupsData is backed up daily and stored separately. Retention: 7 daily, 4 weekly and 6 monthly copies
We don't process patient dataKeepUp stores equipment and staff information. Requests don't need patient data.
Your data is yoursYou can request export or deletion at any time. When the contract ends, we delete the data.
Security incident?If you think your account or data is at risk, write to us immediately. We respond with priority.
info@keepup.ge+995 599 06 60 05