From QR request to monthly report. Mobile app for technicians, web for managers, PDF for directors.
Every device has a QR sticker. A nurse, housekeeper or operator scans it with the phone camera and sends a request - no app download, no password.
Technicians see their tasks and device history and work one-handed. The app works offline - actions queue up and sync when the connection returns.
All open requests, priorities, who's working and for how long - on one screen. Assignment, filters and history on web and mobile.
Mark critical devices and KeepUp shows how long each was down. Downtime counts from the request until “device working” is confirmed.
Schedule service weekly, monthly or quarterly. The technician gets a task with a checklist and leaves a note on each item.
When the month ends, a short, clear report is ready for the director: how many requests, how fast they were closed, which equipment stops most often.
Push is the main channel and goes first. SMS is the fallback: it goes out when push can’t reach someone, and to managers on escalation. The admin picks per priority: only as fallback, always or never.
One company = one KeepUp workspace ({slug}.keepup.ge). Branches are added as locations - building → floor → room. The director sees all branches together and filters by branch.
Upload your existing Excel list - KeepUp creates assets, locations and categories. Then print QR labels on a standard sheet.
Everyone sees only what they need. The director has full visibility without edit rights.