Frequently asked questions

A maintenance management system: QR requests, a technician mobile app, a manager dashboard, scheduled maintenance and monthly reports.

Clinics and hospitals, hotels, business centers and offices, residential complexes, restaurants and industrial sites - anywhere downtime costs money.

Get in touch - we'll confirm your asset and branch count, prepare a quote and agree a setup date.

Usually within a few days - it depends on the number of assets. Typical time: [1-2 weeks].

Yes. Upload your existing list - KeepUp creates assets, locations and categories. Our team can do it for you.

Setup is a one-time paid service: asset inventory, QR labelling and on-site training for technicians, managers and the admin.

Not to send a request - a phone camera and the QR are enough. Only technicians need the app; managers can use the web or the app.

The technician app works offline: data is cached, actions queue up and sync automatically when the connection returns.

One company = one KeepUp workspace. Branches are added as locations: building → floor → room. The director sees all branches together and filters by branch.

By invoice in GEL, via bank transfer. Monthly or annual billing; setup is invoiced once.

Yes. SMS and push notifications are included in the price, under fair use. Once the monthly limit is reached, notifications continue by push, with no extra charge.

In EU data centers. Connections are encrypted and organizations are fully isolated from each other.

No. KeepUp only processes equipment and staff data. There's no need to enter patient data in a request.

Only your staff, according to their role.